What is a "Seat Filler" site?
A seat filler site allows members the opportunity to attend events and venues that are not sold out thereby "filling" the audience. FillAseatHamptonRoads.com allows members to make reservations to these events as offered by our entertainment partners. A seat filler site is NOT a ticket broker and there will be busier times and slower times. As memberships are for multiple months, members have plenty of opportunity to experience multiple and diverse entertainment despite the slower periods.
Why would shows and events give away tickets?
Why are these complimentary tickets ONLY good for locals?
Distributing complimentary tickets to locals results in building a new customer base, recommendations to friends and family, community goodwill, as well as increased revenue at their venue from drink, food, and other activities.
Why can't I get a list of shows/events available prior to joining?
FillASeatHamptonRoads.com abides by a strict "privacy to shows" policy so that we do not impact our entertainment partners' regular ticket sales. We can say, however, that Fillaseat locations have offered events in the following categories: concerts, comedy, sports, dance, theatre, symphonic and classical music, conferences/expos, family and other miscellaneous events and experiences. Our memberships are designed for people who want to get out and try a wide variety of entertainment - and maybe even be introduced to a new event or venue they've never experienced before.
I am a member, but I forgot my password. What now?
Go to www.FillaseatHamptonRoads.com and on the right side of the main page you will see TROUBLE SIGNING IN. Click on that. Type in your email address and click recover. That will send you a link to your email. Once you get that link, click on that and you can then reset (recover) your password.
I am a member, but I can’t login or find the login area?
There is a good chance that you are still logged in. If that is the case, then you will see something on the left-hand menu stating MEMBER AREA. Click on that button, and you will be taken to the member area. If that is not the case, close your browser and log back into www.FillaseatHamptonRoads.com. On the main page, towards the right side, you will see LOGIN AREA where you put in your email and password. The login area may be hidden if you have a smaller resolution, make sure to scroll to the right if you do not see the LOGIN AREA. If it is still not working, there is a chance that you put in your email incorrectly when signing up, or you forgot your password. To recover your password, see the instructions above (I am a member, but I forgot my password). Keep in mind, always LOGOUT when you are done looking at the site.
Does FillASeatHamptonRoads.com guarantee that I will be able see a specific show/event?
We do not guarantee that a member will secure tickets to any particular show. Although FillASeatHamptonRoads.com will be pursuing all area shows and events (large and small), we do not guarantee that tickets will be available for a member's desired date/time or that a member will succeed in reserving the available tickets. Ticket reservation for available shows is on a first come, first serve basis. Members are welcome to inquire about particular shows/events and we will be happy to inform you of current or future availability, but there is no guarantee.
Once I join, will I be able to see current and previous shows listed?
How do I reserve seats?
Once you have joined FillASeatHamptonRoads.com, selecting and reserving a seat is very easy. Simply go to www.FillaseatHamptonRoads.com. In the upper right corner you will see MEMBER LOG IN. Put in your email address (that you signed up with) and your password. Then click Log In. You will then see a list of events by date. You can click on any of them and read the complete show description. Once you find the show and date that you want, click on that. Scroll to the bottom and you will see “Number of Tickets”. Select the number of tickets that you want and click Confirm. Finally, you will have two minutes to click RESERVE. Click that when you are 100% sure you are going to attend that event. You will then be all set and should receive an email confirmation of that event and date and go into My Account to see that event listed amongst your full list of reserved shows.
Do I have to be the one to pick up the tickets and see the show/event?
Yes. Because we guarantee to the venue that their tickets are being distributed to locals only, the member must be the one to pick up the tickets. A member may bring local or non-local guests to the show, but the member must be the one to pick up the tickets.
Do I have to attend a show I select?
Yes, as part of the membership rules, a member must attend the show. The member is not allowed to give all of the tickets to any show away to others. If it is determined that a member has given their tickets away or has been a no-show to an event, they will be issued a warning. A second occurrence will result in cancelation of membership without refund. Understanding that unexpected events do occur (car trouble, medical emergency, etc.), a member is able to appeal the warning.
What is the value of the tickets?
Can I attend a show/event multiple times?
Are memberships ever prorated?
How many names can be on one account?
Can I upgrade my membership?
Will I get a bunch of emails from this site?
How do I cancel my reservation to a show or event?
Do I have to pay by credit card? Does FillASeatHamptonRoads.com keep and store my credit card information?
Do I need the email confirmation once I select a show and reserve tickets?
Is my membership in this city good in other "FillASeat" Cities?
I have gone through this entire list of Frequently Asked Questions and still need something answered, now what?
If you have gone through all of our Membership Rules and FAQ’s and still cannot find an answer you need, please feel free to go to the CONTACT PAGE and email us. Our Customer Service Center is open daily except for holidays and we will get back to you in a timely fashion.